Policies

Local names and phone numbers of people we can contact must be provided in case of emergencies or problems during the event.

Retainer is due at signing of the contract. Deposit of 50% of the total estimate is due 90 days before the event. Balance is due in full 10 days before the event, at which time the final guest count must be provided.

A final bill will be sent after the event for incidentals and overtime, if applicable.

Any changes must be provided in writing prior to the event.

Bella Cuisine reserves the right to make reasonable substitutions if unable to secure specified items. Client will be informed of any changes whenever possible. Leftovers are the property of the client, except in cases in which Bella Cuisine has furnished extra food of its own volition in order to supplement displays or to feed the catering staff. Bella Cuisine is not responsible for the culinary quality of any foods beyond the time span of the function. Bella Cuisine prepares food for the final count given only. Bella Cuisine retains the right to refuse to prepare or serve food provided by the client. In a case in which client contributions are accepted in advance by the sales office, Bella Cuisine does not assume any responsibility for the quality or quantity served, and will not allot time for its execution at the expense of the client’s product preparation. In the case of a contributed wedding cake, Bella Cuisine will serve but will not be responsible for transport or set up (except supplying a table and linen).

The guest count is required 10 days before the event. Following this date, the number may not be lowered, and may be raised only at the discretion of the sales office.

All rentals are supplied by Bella Cuisine. No exceptions. As part of the standard package, Bella Cuisine provides tables, chairs, pads, kitchen equipment, table & bar wares as well as votive candles & bar set-up. Client can add to this from a list of upgrades not included in the standard package.

The labor charge will appear on your estimate as service charge and those monies are distributed among ALL the staff working on site that day.

Client may elect to add one hour to a function at an additional cost to be paid with the final payment, 10 days before the event.

Bella Cuisine is happy to provide you with a beverage estimate. If the function lasts longer than originally estimated, or if the guest list exceeds the number planned for, the client is liable for any additional beverage and ice charges. Bella Cuisine reserves the right to cut off liquor service to any guest that we feel has become intoxicated.

If client cancels the function more than 8 weeks prior to the event, the deposit will be refunded to the client. In the event the client cancels the function less than 8 weeks but greater than two weeks prior to the date of the function, 50% of the deposit shall be forfeited and the balance refunded to the client. In the event the client cancels the function less than two weeks, but not less than one week prior to the date of the function, the entire deposit shall be forfeited. In the event the client cancels the function less than one week prior to the function, the client will be responsible for the full contract price.

Bella Cuisine does not cancel functions because of an Act of God. If the client decides to cancel a function due to an Act of God, the client is still responsible under the terms above. However, the client may reschedule an event to take place no later than 48 hours of the original date but not earlier than the original date. If rescheduled as aforesaid, client agrees to pay 30% of invoice to cover replacement expenses. Please note that the retainer is not refundable.

Any balance remaining past due according to terms of the contract will be subject to finance charges at the interest rate of 1.5% per month. Should any balance due be referred to an attorney for suit or collection, the undersigned agrees to pay an additional 25% of the balance as reasonable attorney's fees. Final adjusted taxes and other incidentals occurring after receiving your final bill will be billed separately and are due 10 days.

Bella Cuisine will accept Visa, MasterCard, Discover and American Express at a 3% service charge.